How DANA And QRIS Data Is Used
We collect the details needed to create and maintain your account, respond to support requests and connect payment activity with the correct account. This can include your name, phone number, email address, verification results, login timestamps, IP address, browser type, device identifiers and transaction references. For
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DANA, OVO, GoPay and QRIS, we use payment status, amount and reference details to match a request; we do not need your wallet password to perform that matching. Bank transfer and virtual account records can include the receiving bank reference and confirmation time. We use these
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records to detect duplicate requests, investigate disputed activity and keep an accurate account history. Access and eligibility depends on local law, and some data handling may change when a legal request requires it. Where local law permits, you can ask us which account details we hold
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and why they are being retained.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.